DATEORDER BYRECEIVE BY
  • Thursday 21st August 2025
  • -
  • Customers will receive order on Friday 22nd as normal
  • Friday 22nd August 2025
  • -
  • Orders placed before 1pm Friday for Mainland UK will be delivered on Saturday 23rd Orders placed after 1pm, delivered Tuesday 26th
  • Saturday 23rd August 2025
  • -
  • Customers will receive orders on Tuesday 26th or Wednesday 27th
  • Sunday 24th August 2025
  • -
  • Customers will receive orders on Tuesday 26th or Wednesday 27th
  • Monday 25th (Bank Holiday)
  • -
  • Customers will receive order by Wednesday 27th
  • Tuesday 26th August 2025
  • -
  • Customers will receive order on Wednesday 27th as normal
Now Offering Saturday delivery at no extra cost!

Exciting news! Order by 1pm Friday for Saturday delivery.

Express Delivery

All orders placed and paid for before 5:00pm Monday - Friday will be dispatched the same day for next working day delivery. Orders placed after 5:00pm will be dispatched the next working day. Orders are shipped Monday to Friday excluding bank holidays.

Delivery Cost

Delivery cost is dependant on your order value. Variable costs are displayed in the table.

Order value Delivery cost
£0- £999.99 +VAT £5.00
£1,000.00–£4,999.99 +VAT £10.00
£5,000.00–£14,999.99 +VAT £40.00
£15,000.00–£19,999.99 +VAT £65.00
£20,000.00–£29,999.99 +VAT £75.00
£30,000.00 and up +VAT £100.00
Delivery Restrictions

We ship our products throughout the UK, Europe and worldwide. *Certain products may be unavailable to customers in specific regions due to regulation restrictions.

How do I change an order?

If you need to change details of your delivery address or amend your order, please contact your account manager our Customer Service team. Call us on 0121 663 1339 between 9 am and 5 pm Monday to Friday (excluding bank holidays).

How do I cancel an order?

If you wish to cancel your order for any reason, please contact your account manager.

My order missing items or is incomplete?

Sometimes we may deliver your items in multiple batches. All products ordered and paid for Monday to Friday prior to 5.00pm are usually delivered the following working day. If you feel your order is incomplete, incorrect, damaged, or if we have sent too many products, call us on 0121 663 1339 between 9 am and 5 pm Monday to Friday (excluding bank holidays).

Disclaimer

*Please note we cannot accept returns of any products which have been opened after delivery. This is necessary for hygiene reasons.

*Please note that on occasion your product may not arrive on time due to issues with our courier service. Situations such as these are out of our control, but feel free to contact us so we can provide you with an update.