Vape Supplier returns and delivery
Exciting news! Order by 1pm Friday for Saturday delivery.
All orders placed and paid for before 4:00pm Monday - Friday will be dispatched the same day for next working day delivery. Orders placed after 4:00pm will be dispatched the next working day. Orders are shipped Monday to Friday excluding bank holidays via DPD.
Delivery cost is dependant on your order value. Variable costs are displayed in the table.
We ship our products throughout the UK, Europe and worldwide. *Certain products may be unavailable to customers in specific regions due to regulation restrictions.
If you need to change details of your delivery address or amend your order, please contact your account manager our Customer Service team. Call us on 0121 663 1339 between 9 am and 5 pm Monday to Friday (excluding bank holidays).
If you wish to cancel your order for any reason, please contact your account manager.
Sometimes we may deliver your items in multiple batches. All products ordered and paid for Monday to Friday prior to 4.00pm are usually delivered the following working day. If you feel your order is incomplete, incorrect, damaged, or if we have sent too many products, call us on 0121 663 1339 between 9 am and 5 pm Monday to Friday (excluding bank holidays).
*Please note we cannot accept returns of any products which have been opened after delivery. This is necessary for hygiene reasons.
*Please note that on occasion your product may not arrive on time due to issues with our courier service. Situations such as these are out of our control, but feel free to contact us so we can provide you with an update.